Basics of Notifications

Basics of Notifications

Self-Paced: for Zuora administrators or anyone responsible for setting up and managing notifications for their organization.

About this course

This course is designed for Zuora administrators or anyone responsible for setting up and managing notifications for their organization. 

By the end of this course, you’ll be able to:
• Explain what email and callout notifications are
• Explain what communication profiles and email templates are
• Create a communication profile
• Create an email template
• Create an email notification
• Assign a communication profile to a customer account

Prerequisites: None

The course is broken down as shown:

Module 1
Introduction to Notifications
What’s in it for You?
Topic 1: Introduction to Notifications
Topic 2: Types of Notifications
Topic 3: Communication Profiles
Topic 4: Email Templates
Topic 5: Getting to the Default Profile Page
Topic 6: Default Profile Page
Topic 7: Add New Notification page
Topic 8: Add New Email Template Page

Module 2
Notifications: Demo
Scenario 1
Scenario 2

Module 3
Notifications: Practice
Let Me Try
Check Your Understanding

Module 4 
Course Summary
Course Summary
Completed Objectives
Next Steps

Course30 minutes

  • Module 1
  • Introduction to Notifications

    What’s in it for You?
    Topic 1: Introduction to Notifications
    Topic 2: Types of Notifications
    Topic 3: Communication Profiles
    Topic 4: Email Templates
    Topic 5: Getting to the Default Profile Page
    Topic 6: Default Profile Page
    Topic 7: Add New Notification page
    Topic 8: Add New Email Template Page



  • Module 2
  • Notifications: DEMO

    Scenario 1
    Scenario 2

  • Module 3
  • Notifications: PRACTICE

    Let Me Try

  • Check Your Understanding
  • Module 4
  • Course Summary

    Course Summary
    Completed Objectives

  • Course Rating
  • Next Steps

About this course

This course is designed for Zuora administrators or anyone responsible for setting up and managing notifications for their organization. 

By the end of this course, you’ll be able to:
• Explain what email and callout notifications are
• Explain what communication profiles and email templates are
• Create a communication profile
• Create an email template
• Create an email notification
• Assign a communication profile to a customer account

Prerequisites: None

The course is broken down as shown:

Module 1
Introduction to Notifications
What’s in it for You?
Topic 1: Introduction to Notifications
Topic 2: Types of Notifications
Topic 3: Communication Profiles
Topic 4: Email Templates
Topic 5: Getting to the Default Profile Page
Topic 6: Default Profile Page
Topic 7: Add New Notification page
Topic 8: Add New Email Template Page

Module 2
Notifications: Demo
Scenario 1
Scenario 2

Module 3
Notifications: Practice
Let Me Try
Check Your Understanding

Module 4 
Course Summary
Course Summary
Completed Objectives
Next Steps

Course30 minutes

  • Module 1
  • Introduction to Notifications

    What’s in it for You?
    Topic 1: Introduction to Notifications
    Topic 2: Types of Notifications
    Topic 3: Communication Profiles
    Topic 4: Email Templates
    Topic 5: Getting to the Default Profile Page
    Topic 6: Default Profile Page
    Topic 7: Add New Notification page
    Topic 8: Add New Email Template Page



  • Module 2
  • Notifications: DEMO

    Scenario 1
    Scenario 2

  • Module 3
  • Notifications: PRACTICE

    Let Me Try

  • Check Your Understanding
  • Module 4
  • Course Summary

    Course Summary
    Completed Objectives

  • Course Rating
  • Next Steps