This Learning Path is designed for anyone in any role (e.g., Sales Rep, Product Marketing, Billing and Accounts Manager, IT Administrator, Developer) who wants to understand how Zuora's functionality meets the needs of companies with a subscription business.

A subscription business model requires addressing several challenges that may occur at different phases of the subscription lifecycle. To gain a basic understanding of how Zuora helps address these challenges, we recommend you complete all self-paced courses included in this Learning Path (listed below).

  • Introduction to Zuora
  • Basics of Product Catalog
  • Basics of Customer Accounts
  • Basics of Subscriptions
  • Basics of Amendments
  • Basics of Billing Operations
  • Basics of Payment Operations
  • Administration Settings
  • Basics of Notifications
  • Zuora Reporting: An Introduction
  • Zuora Finance: An Introduction
  • Zuora's Object Model
  • Overview of Zuora Central
  • Six Engines of Zuora Platform
  • How Zuora Fits Into The Customer's Landscape - Zuora's System Architecture

It'll take approximately 6.5 hours to complete all courses in the Learning Path.

Basics of Product Catalog
Basics of Product Catalog
Self-Paced: for Product Managers, Marketing Managers, or anyone responsible for setting up and managing a company’s catalog of products available to customers by subscription.
Not currently available
30 minutes
BeginnerSelf-PacedBillingSubscription ManagementPricingEnd User
Basics of Customer Accounts
Basics of Customer Accounts
Self-Paced: for customer representatives or anyone responsible for creating a company’s customer accounts.
Not currently available
15 minutes
BeginnerSelf-PacedSubscription ManagementEnd User
Basics of Subscriptions
Basics of Subscriptions
Self-Paced: for sales reps, customer support reps, or anyone responsible for creating subscriptions in Zuora.
Not currently available
30 minutes
BeginnerSelf-PacedSubscription ManagementEnd User
Basics of Amendments
Basics of Amendments
Self-Paced: for sales reps, customer support reps, or anyone responsible for amending subscriptions in Zuora.
Not currently available
30 minutes
BeginnerSelf-PacedSubscription ManagementEnd User
Basics of Billing Operations
Basics of Billing Operations
Self-Paced: for billing associates, analysts, managers, or anyone responsible for executing bill runs and generating invoices in Zuora.
Not currently available
30 minutes
BeginnerSelf-PacedBillingPricingEnd User
Basics of Payment Operations
Basics of Payment Operations
Self-Paced: for anyone responsible for collecting or refunding payments from customers in Zuora.
Not currently available
30 minutes
BeginnerSelf-PacedPayments and CollectionsEnd User
Zuora Reporting: An Introduction
Zuora Reporting: An Introduction
Self-Paced: for anyone interested in understanding subscription metrics, how they're different from metrics used to measure traditional businesses and how Zuora data sources are used to create reports.
Not currently available
30 minutes
BeginnerSelf-PacedReporting and AnalyticsEnd User
Administration Settings
Administration Settings
Self-Paced: for Zuora administrators or anyone responsible for administering Zuora on behalf of their organization.
Not currently available
30 minutes
BeginnerSelf-PacedAdministratorAPIs and Platform
Basics of Notifications
Basics of Notifications
Self-Paced: for Zuora administrators or anyone responsible for setting up and managing notifications for their organization.
Not currently available
30 minutes
BeginnerSelf-PacedAdministratorBillingFinance and AccountingPayments and CollectionsEnd User
Zuora Finance: An Introduction
Zuora Finance: An Introduction
Self-Paced: for anyone interested in learning about Zuora Finance capabilities.
Not currently available
1 hour
BeginnerSelf-PacedFinance and AccountingEnd User
Zuora's Object Model
Zuora's Object Model
Video: for developers or anyone who is interested in working with data stored in Zuora.
Not currently available
9 minutes
BeginnerAdministratorDeveloperVideoAPIs and PlatformEnd User
Overview of Zuora Central
Overview of Zuora Central
Video: for anyone interested in a brief overview of the Zuora Central Platform.
Not currently available
8 min 30 sec
BeginnerVideoSubscription ManagementEnd User
Six Engines of Zuora's Platform
Six Engines of Zuora's Platform
Video: for anyone interested in learning about the six engines that make up Zuora Central and how they help Zuora products integrate seamlessly for our customers.
Not currently available
11 min 40 sec
BeginnerVideoAPIs and PlatformSubscription ManagementEnd User